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What ADA and Accessibility accommodations are available at Freely Fest?

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Bridgestone Arena is committed to compliance with the Americans with Disabilities Act and will ensure that it offers compliant access to guests with protected disabilities. 

Included below is basic information regarding accessibility at Bridgestone Arena. If a guest requires accommodations in addition to or other than the accommodations described below while at Bridgestone Arena or has additional questions, please either email accessibilityservices@nashvillepredators.com or call 615/722-1657.

For more information on accessibility services provided at Bridgestone Arena, please visit the venue's website.

Click a short-cut or scroll to each topic below:

Accessible entrances

Accessible entrances are located at the Nissan main entrance at 5th Avenue and Broadway, Nissan SoBro entrance at 5th Avenue and Demonbreun, and at the first three levels of the parking garage.

Accessible parking

Accessible parking is available in the 6th Avenue garage. Only guests who display a disability placard or a disability license plate will be permitted to park in accessible parking stalls. Bridgestone Arena honors current disability plates and placards issued by all 50 states, the District of Columbia and all Canadian provinces. Guests should display their placards upon entry through the parking booth and as the vehicle travels to and remains parked in an accessible stall. The spaces are limited and available on a first-come, first-served basis.

Additional alternate close parking is available for purchase on-site on a first-come, first-served basis at the following lots: 

  • First Baptist Church, Nashville 
    • Address: 108 7th Ave. S, Nashville, Tennessee 37203
  • Music City Center
    • Address: 201 Rep. John Lewis Way S, Nashville, Tennessee 37203

Accessible restrooms

Accessible restrooms are located throughout the arena. Restrooms are accessible in accordance with the Americans with Disabilities Act. There are also accessible family restrooms located throughout the arena.

Listening devices

Courtesy assisted listening devices are available for check out at the Guest Services Center built by Cabinets To Go (near section 103). A photo ID is required as collateral for using the assisted listening device. The ID will be exchanged back for the device when returned.

Luxury suites and premium spaces

Guests who require wheelchair-accessible seating or accessible services while in a luxury suite or premium space are encouraged to contact their premium services contact with as much advance notice as possible.

Sign language interpreters

Sign language interpreters will be available upon request to those who require such services. Guests who do are required to give Bridgestone Arena as much advance notice as possible, but at least 30 days prior to the event by calling 615/722-1657, or by emailing accessibilityservices@nashvillepredators.com. Required seating accommodations for the guest and the interpreter are provided on a first-come, first-served basis, subject to availability, and are not guaranteed.

Sensory room and bags

Bridgestone Arena is certified sensory inclusive and has partnered with KultureCity to provide sensory bags or a dedicated sensory room (near section 213) for guests attending events. Please visit Guest Services Center built by Cabinets To Go (near section 103) to check out a bag. Sensory bags include noise-canceling headphones, fidget tools, verbal cue cards and weighted lap pads. They are available to all guests at the arena who may feel overwhelmed by the environment.

For more information on KultureCity, visit their website.

Service animals

Pets are not permitted at Bridgestone Arena. Guests with a disability who are assisted by a service dog or miniature pony may bring the service animal as permitted by the ADA. Service animals must be under the control of their handler at all times. Therefore, service animals must be on a leash or harness unless doing so would interfere with the service animal’s work. Guests who require assistance from their service dog while at Bridgestone Arena are encouraged to contact accessibilityservices@nashvillepredators.com in advance to confirm seating locations or seat relocations.

Wheelchair-accessible and companion seating

Bridgestone Arena provides wheelchair-accessible and companion seating on each level of the arena, including the floor when the event offers floor seats. Guests who require wheelchair-accessible and companion seating are encouraged to purchase wheelchair-accessible tickets as soon as possible. Bridgestone Arena reserves the right to take appropriate legal action against guests who fraudulently obtain wheelchair and companion seats. Requests by guests with a disability who have tickets to non-wheelchair-accessible seats to relocate to wheelchair-accessible seating locations will be filled on a first-come, first-served basis and subject to availability. To request relocation, visit the Guest Services Center built by Cabinets To Go (near section 103 or 331) to work with a team member on relocation needs. Event-day relocations to wheelchair-accessible seats are not guaranteed.

Please call 615-722-1657 if you have specific questions regarding wheelchair-accessible and companion seating.

Wheelchair and mobility devices

Guests in need of a manual wheelchair while at Bridgestone Arena may go to the Guest Services Center built by Cabinets To Go (near section 103) to check out a courtesy wheelchair for the duration of the event on a first-come, first-served basis and subject to availability. A valid government-issued photo ID is required as collateral for borrowing a wheelchair.

If you have specific questions or seek advance arrangements for mobility devices, please either email accessibilityservices@nashvillepredators.com or call 615/722-1657.

Family services and mother’s room

A mother’s lounge can be found on the 200 level of the arena, located right by section 213.

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